INTERVIEW & SELECTION

Overview:

How do you know if a job applicant will be a good employee when he/she comes to work for you? This program offers a practical process for going beyond your “gut” feeling (or just relying on your first impression) to increase your chances of hiring the best person for the job. After analyzing what competencies are needed for the job, we will cover what questions you can ask legally. We will then discuss the three question types and will practice writing questions for your interviews. Our emphasis will be on which questions will lead to the most beneficial, not superficial, information.

Objectives:

As a result of this program, you should be able to:

• Analyze the knowledge, skills, and abilities (KSA’s) that you must hire for (vs. the things you could train someone).
• Ask legal questions and avoid common legal mistakes throughout the selection process.
• Distinguish substance from “sizzle” in an interview – ask questions that will lead to the best, most realistic information.
• Describe behavioral interviewing techniques & methods.
• Understand the best practices for group interviewing.
• Determine what during the interview should be documented.
• Leave this program with an outline for conducting an upcoming interview!