Title 1001 Ways to Reward Employees Author Bob Nelson

Brief Description
Whether you manage a department, oversee a division, lead a company, or run a family business with just one employee, there is an essential principle to follow that is too often overlooked: What most motivates the people who work for you is recognition.

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Title 101 Ways to Make Training Active Author Mel Silberman & Karen Lawson

Brief Description
Watch your training come alive with any of these 101 adaptable strategies! These proven, generic activities will enliven your sessions and deepen learning and retention--no matter what you're teaching.

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Title The Accelerated Learning Handbook Author Dave Meier

Brief Description
Discover how today's corporations are benefiting from accelerated learning to speed training time, improve results, and reduce costs. Accelerated learning is the use of music, color, emotion, play, and creativity to involve the whole student and enliven the learning experience.

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Title Creating You & Co: Learn to Think Like the CEO of Your Own Career Author William Bridges

Brief Description
Think of this book as a "map" which you will need to complete successfully your journey to the destination you seek, whatever and wherever it may be. The value of this "map" is increased substantially by the questions, checklists, inventories, exercises, and related activities provided at the end of each chapter.

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Title Creative Training Techniques Handbooks: Tips, Tactics, & How-To's for Delivering Effective Training Author Robert W. Pike

Brief Description
Creative Training Techniques Third Edition covers all the important basics: Presentation preparation, learner motivation, visual aids, group involvement, creative materials, resource materials, presentation techniques and customized training.

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Title Crucial Conversations: Tools for Talking When the Stakes Are High Author Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, & Stephen R. Covey

Brief Description
Learn how to keep your cool and get the results you want when emotions flare. When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most.

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Title The Customer Comes Second: Put Your People First & Watch 'Em Kick Butt Author Hal Rosenbluth & Diane McFerrin Peters

Brief Description
Rosenbluth, the CEO of an eponymous travel management company, and Peters, his former communications officer, remind readers that despite great changes in the business world, the need for companies "to attract, retain, and develop astonishingly great people" is a constant.

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Title Dealing With People You Can't Stand: How to Bring Out the Best in People at Their Worst Author Dr. Rick Brinkman & Dr. Rick Kirschner

Brief Description
Updated and revised for the digital age, this new edition of Brinkman and Kirschner's bestselling guide shows readers how to successfully combat the whiners, grenades, tanks, snipers, close-talkers, pedants, and other rude, crude, and inconsiderate people who can ruin your day at work, in stores, on the street, in restaurants, at the movies, in waiting rooms, by fax, phone, and E-mail, and in cyberspace.

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Title First, Break All the Rules: What the World's Greatest Managers Do Differently Author Marcus Buckingham & Curt Coffman

Brief Description
Quoting leaders such as basketball coach Phil Jackson, Buckingham and Coffman outline "four keys" to becoming an excellent manager: Finding the right fit for employees, focusing on strengths of employees, defining the right results, and selecting staff for talent--not just knowledge and skills.

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Title First Things First Author Stephen R. Covey, A. Roger Merrill, & Rebecca R. Merrill

Brief Description
What are the most important things in your life? Do they get as much care, emphasis, and time as you'd like to give them? Far from the traditional "be-more-efficient" time-management book with shortcut techniques, First Things First shows you how to look at your use of time totally differently.

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Title Focus: Achieving Your Highest Priorities Author Stephen R. Covey

Brief Description
With this audiobook, you will begin a process and journey to a new way of thinking about personal and professional focus and accomplishment. You'll learn how to identify -- and focus -- on the tasks and priorities that matter most so that you can deliver maximum results every day.

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Title Good to Great: Why Some Companies Make the Leap...and Others Don't Author Jim Collins

Brief Description
Making the transition from good to great doesn't require a high-profile CEO, the latest technology, innovative change management, or even a fine-tuned business strategy. At the heart of those rare and truly great companies was a corporate culture that rigorously found and promoted disciplined people to think and act in a disciplined manner.

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Title The Leadership Pipeline: How to Build the Leadership Powered Company Author Ram Charan, Stephen Drotter, & James Noel

Brief Description
For every organization that's ever reached beyond its own borders for top leadership only to have those high-profile, high-salary top leaders bungle and exit as abruptly as they appeared, this smart, substantive, and clear-eyed book is a godsend.

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Title Love 'Em or Lose 'Em: Getting Good People to Stay Author Beverly Kaye & Sharon Jordan-Evans

Brief Description
Because finding the ideal person for every workplace position has become an increasingly difficult task, the retention of top employees has become every manager's concern. Love 'Em or Lose 'Em proposes that this "race for talent" can be effectively run only by those who adopt programs and policies that truly support their personnel.

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Title Managing Transitions: Making the Most of Change Author William Bridges

Brief Description
From the most trusted voice on transition, a revised edition of the classic practical guide to dealing with the human side of organizational change.

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Title The Oz Principle: Getting Results Through Individual & Organizational Accountability Author Craig Hickman, Tom Smith, & Roger Connors

Brief Description
Like Dorothy and the gang in The Wizard of Oz, most businesspeople have the tools to succeed, but when things go wrong they blame circumstance or others instead of looking within for the true cause of unsatisfactory results. Once individuals learn to accept responsibility, they can use the Oz Principle to become better leaders.

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Title The Power of Alignment: How Great Companies Stay Centered & Accomplish Extraordinary Things Author George Labovitz & Victor Rosansky

Brief Description
Misaligned companies, like cars out of alignment, can develop serious problems if not corrected quickly. They are hard to steer and don't respond well to changes in direction. This groundbreaking book shows you how to get -and keep -all the vital elements of your organization aligned and headed in the same direction at the same time.

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Title The Purpose-Driven Life: What on Earth Am I Here For? Author Rick Warren

Brief Description
The spiritual premise in The Purpose-Driven Life is that there are no accidents---God planned everything and everyone. Therefore, every human has a divine purpose, according to God's master plan.

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Title QBQ! The Question Behind the Question: Practicing Personal Accountability in Work & in Life Author John G. Miller

Brief Description
QBQ! is a motivational primer aimed at purging the "blame, complaining, and procrastination" from the workplace. Miller believes that one of the hallmarks of today's business culture is a lack of personal accountability; he prescribes the cure in this series of short stories and personal observations drawn from his years of experience running his organizational development firm.

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Title Raving Fans: A Revolutionary Approach to Customer Service Author Ken Blanchard & Sheldon Bowles

Brief Description
The story of a golfer and his male fairy godmother who guides him through encounters with outstanding service in a variety of business settings is an eloquent parable about customer service.

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Title Results That Last: Hardwiring Behaviors That Will Take Your Company to the Top Author Quint Studer

Brief Description
Results That Last translates the results Studer has made in transforming health care leadership to all businesses and organizations. Studer prescribes cultural change, both for companies that are floundering and those that are already doing well.

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Title Topgrading: How Leading Companies Win By Hiring, Coaching, & Keeping the Best People Author Bradford Smart

Brief Description
The key to building a superior company, an increasing number of observers now agree, is the ongoing ability to recruit and retain superior personnel. In Topgrading, industrial psychologist and global consultant Bradford Smart expands upon this idea by examining in great detail exactly how today's premier organizations have assembled such top-level employees, and then showing precisely how others can do it, too.

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Title Who Moved My Cheese? An Amazing Way to Deal with Change in Your Work & in Your Life Author Spencer Johnson

Brief Description
Change can be a blessing or a curse, depending on your perspective. The message of Who Moved My Cheese? is that all can come to see it as a blessing, if they understand the nature of cheese and the role it plays in their lives.

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Title Why Employees Don't Do What They're Supposed To Do & What To Do About It Author Ferdinand F. Fournies

Brief Description
In simple, straightforward language, Fournies offers practical solutions to the problems of employee performance.

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